Affected by the recent storm?

Due to recent weather, we are experiencing a large volume of calls. We value all our customers and will work to assist all of you as quickly as possible. There will be delays as we work to help customers who have been most affected so please bear with us.

Household claims

Your safety and the security of your home is our number one priority.

If your property is not watertight please arrange to make it secure to prevent further damage. Where there has been minor damage to your home (up to 20 tiles blown off the roof and damage less than €2,000 to be repaired) you may arrange for the damage to be repaired:

  • Take photos of the damage.
  • Make sure to keep receipts and invoices for all repairs.
  • Send your invoice to ie_hhc@ie.rsagroup.com and include your policy number
  • We will review your claim and additional documentation

In the event of roof and internal damage contact us by phone 01 290 1000 or by email at ie_hhc@ie.rsagroup.com. Make sure to provide a contact number where we can reach you.

We need to capture the details and the severity of your claim which may result in us arranging for our representative to visit you. In the intervening period if you wish to remove damaged items from your home please do so but remember to retain them for inspection.